Search Results for: “Roundtable”
What makes a potential customer want to buy your goods or services from you rather than from someone else? If you are a small business you may not be able to compete with the “big guys” on price. So what sets you apart? This is something that all small business owners need to think about… Read more »
Cybersecurity for Small Business: It Doesn’t Keep You Up at Night? It Should!
If you want a pleasant Sunday morning read, check out this list of data breaches of major companies, organizations and government agencies. These are entities with IT departments, security professionals monitoring their networks, cybersecurity policies, and a budget to support their cybersecurity efforts. At least one of these data breaches included data about you. And,… Read more »
Know Yourself
This post was written by Gloria Flanagan, Assistant Director, Alexandria SBDC I attended two programs last week – one was the Alexandria Small Business Roundtable discussion on work spaces (home-based businesses, co-working spaces, executive office suites, brick & mortar, etc.). The second program was a Retail Week workshop sponsored by our colleagues at the Community… Read more »
Exceeding Customer Expectations
This article was written by Ray Sidney-Smith, facilitator for Alexandria Small Business Development Center’s monthly Business Development Roundtable. You may join us every third Tuesday of the month for different topic-based discussions for Small Business in the City of Alexandria, Virginia. From the moment a customer or client comes into contact with a Small Business,… Read more »
Branding for Small Business: Visual, Written, and Emotional Identity-Building
This article was written by Ray Sidney-Smith, facilitator for Alexandria Small Business Development Center’s monthly Business Development Roundtable. You may join us every third Tuesday, January through November, for different topic-based discussions for Small Business in the City of Alexandria, Virginia. What brands do you think about when you think about the biggest brands in… Read more »
Happy Holidays!
This will be the last blog post for 2016, new weekly posts will begin again in early January! The Alexandria SBDC wishes all of its clients and supporters a very merry holiday season and a prosperous New Year! We enjoyed celebrating with many of you at our annual Holiday Kickoff reception on November 18th when about… Read more »
Referrals and Leads: How to Give, Get and Use Them
Referrals and Leads: How to Give, Get and Use Them This blog post was written by Ray Sidney-Smith, owner of W3Consulting and facilitator of the monthly Alexandria SBDC Small Business Roundtable. It’s become a well-regarded axiom among marketing professionals that people do business with, and refer business to, people they know, like, and trust. When… Read more »
Business Development Roudtable: Great Customer Service Tips We Can All Put to Use
The Holidays are fast approaching. How can you and your staff offer the best customer service at the busiest time of the year? Facilitated by Ray Sidney-Smith, W3 Consulting The Small Business Roundtable is an opportunity to meet with other small business owners in a facilitated discussion format. No pre-registration is required. Feel free to bring your… Read more »
The Business Plan: An entrepreneur’s attitude adjustment
This post first appeared in the Alexandria Times on September 2, 2016. It is so easy to develop a negative attitude and self-doubt. All sorts of things can trigger the downward spiral: a clumsy mistake, a snide comment from a colleague, a missed goal, a perceived slight, just to name a few. When faced with… Read more »
Making Good Business Etiquette Good for Business
This article is written by Ray Sidney-Smith of W3 Consulting, who facilitated the August SBDC Roundtable discussion: “Good Business Etiquette Gets a Better Response”. Charles Dickens’s A Tale of Two Cities begins, It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness,… Read more »